Our commitment
We are committed to making the Nummbas website and services accessible. Accessibility is part of how we design, build, test, and maintain our digital experiences.
Our work is ongoing. If something prevents you from using Nummbas, we want to know so we can help you complete your task and improve the experience.
Standards and testing
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We use a combination of automated checks and manual testing, including keyboard navigation, focus order, zoom and reflow, colour contrast, reduced motion, and screen-reader semantics.
Automated tools cannot find every accessibility barrier. We review important journeys manually and continue to improve areas that do not yet meet our target.
Accessibility support
If you need information in another format or cannot complete a task because of an accessibility barrier, email customersupport@nummbas.com. We will work with you to provide a practical alternative.
Report an accessibility barrier
Email customersupport@nummbas.com and tell us what you were trying to do, the page or feature involved, and what went wrong. Information about your browser, device, or assistive technology is helpful but optional.
We will acknowledge the issue, investigate it, and keep you informed about a workaround or fix. Please do not include passwords, financial records, or other sensitive account information in your message.