BigCommerce

Install Nummbas from BigCommerce to bring your store data into one financial view. Nummbas keeps orders, refunds, payment activity, products, customer purchase history, inventory, fulfillment, and storefront reporting up to date.

Connection Method

BigCommerce App Marketplace — BigCommerce securely authorizes Nummbas during installation. You do not need to create or paste keys.

How to Connect

1. In your BigCommerce control panel, go to Apps > App Marketplace.
2. Find Nummbas, select Install, and approve the requested access.
3. When Nummbas opens, select Sign in in a new tab or Create an account in a new tab.
4. If you create a new Nummbas account, complete the short business setup. An existing Nummbas account owner or admin can connect the store to their account.
5. Return to Apps > My Apps in BigCommerce and open Nummbas.
6. Choose a Nummbas plan if asked. BigCommerce will open its checkout, and future charges will appear on your BigCommerce invoice.
7. Nummbas starts the first store refresh automatically. You can also select Refresh store data from the embedded app.

The first refresh can take several minutes for a large store. You can leave the page and return to Nummbas from Apps > My Apps while it finishes.

What Gets Synced

Orders and Revenue

• Order totals, subtotal, tax, shipping, status, and currency
• Line items, product options, quantities, and prices
• Refund amounts, payment activity, coupons, and discount codes
• Shipment providers and fulfillment status
• The BigCommerce storefront or sales channel associated with each order

Products and Inventory

• Product and option names, SKUs, prices, and cost prices
• Inventory tracking, stock status, and preorder status
• Inventory available across BigCommerce locations
• Product type, brand, availability, and storefront assignments

Customer Reporting

Nummbas uses the customer identity recorded on an order to group repeat purchases and calculate customer lifetime value, retention, cohorts, and geography. Customer identity is protected before it is stored for reporting. Nummbas does not copy your standalone BigCommerce customer directory.

Multiple Storefronts

If your BigCommerce store has more than one storefront, Nummbas shows the detected storefronts in the embedded app.

• The full dashboard combines storefront results by default.
• Use Sources in the full dashboard to view one BigCommerce storefront at a time.
• Storefront filtering applies to revenue, orders, products, customer lifetime value, customer cohorts, geography, sales tax, attribution, and dashboard trends.
• Product reporting respects the storefronts where each product is assigned.

BigCommerce storefronts within one installed store are reported as part of that store connection. Connecting separate BigCommerce stores is subject to the connection limit for your Nummbas plan.

Billing Through BigCommerce

Account owners and admins can choose, change, or cancel a Nummbas plan from the embedded app.

• Prices are shown in USD.
• BigCommerce hosts the checkout and adds charges to your BigCommerce invoice.
• A paid subscription remains available until the end of its current billing period after cancellation.
• A trial ends immediately when it is cancelled.
• While a cancellation is pending, a new plan can be selected after the current subscription ends. This prevents overlapping subscriptions and duplicate charges.

Team Access

Installing Nummbas does not automatically give every BigCommerce user access to your Nummbas account.

1. Invite the team member to Nummbas using the same email address they use for BigCommerce.
2. Ask them to accept the invitation and verify their email.
3. They can then open Nummbas from Apps > My Apps in BigCommerce.

Only Nummbas account owners and admins can manage billing.

Features Powered by BigCommerce Data

• Dashboard KPIs — revenue, order count, average order value
• Product Command Center — margins, velocity, dead stock detection
• Customer LTV and Retention — repeat purchase value, cohorts, and retention
• Customer Geography — order distribution by country and region
• Business Insights — refund rate, inventory value, and fulfillment activity
• Business Reports — product profitability, inventory cash trap
• Marketing Attribution — discount code usage and storefront breakdown

Troubleshooting

The sign-in or registration page does not open

Allow pop-ups for the BigCommerce control panel, then open Nummbas again from Apps > My Apps.

Nummbas asks for an invitation

Ask a Nummbas account owner or admin to invite the email address you use for BigCommerce. Accept the invitation, verify your email, and reopen Nummbas from BigCommerce.

Store data is still refreshing

Large stores can take several minutes to complete the first refresh. Reopen Nummbas from BigCommerce to check the latest refresh time. If needed, select Refresh store data again.

Plan choices are unavailable after cancellation

Your paid access continues until the date shown in the billing section. Plan choices become available again after the current subscription ends.

The store needs to be disconnected

Uninstall Nummbas from Apps > My Apps in BigCommerce. This stops future store refreshes and removes BigCommerce access. If your plan is billed through BigCommerce, Nummbas also requests cancellation of that subscription.