TikTok Shop
Connect your TikTok Shop seller account to bring your orders, fees, refunds, payouts, and products with their stock into Nummbas. Nummbas reads your TikTok Shop data. The one change it can make on TikTok Shop is the stock of a product option you ship yourself, and only after you turn on stock levels sent to TikTok Shop in Product Command Center.
Before You Start
Nummbas connects TikTok Shop seller accounts in the United States. Sign in with the seller account your US shop belongs to.
Connection Method
OAuth: you sign in to TikTok Shop and agree to give Nummbas access. You do not need an API key.
How to Connect
- Go to Dashboard > Integrations
- Select Connect Store on the TikTok Shop card
- Sign in to TikTok Shop with your US seller account, review the access Nummbas asks for, then agree
- TikTok Shop sends you back to Nummbas, and your TikTok Shop data starts to sync
You can also start in the TikTok Shop App Store: find Nummbas and install it. TikTok Shop opens Nummbas. If you already use Nummbas, sign in. If you are new to Nummbas, create your account and choose TikTok Shop as your main sales source. Once your plan is set up, an owner or admin sees the TikTok Shop seller account and shops the install connects, and selects Connect. Finish in the same browser within 24 hours of installing, or install Nummbas again from the App Store.
Each TikTok Shop connection covers one seller account and every shop it approved. Nummbas checks once a day for shops you add. Your plan sets how many connections to one platform you can have.
When you first connect, Nummbas reads up to three years of past TikTok Shop orders.
What Gets Synced
Orders
- Order number, date, and status
- Items with quantities and prices
- Shipping revenue, including shipping discounts TikTok Shop funds
- Sales tax TikTok Shop collects and pays itself
- Refunds from returns and cancellations
- Country and state the order ships to
Fees and Money Movements
- Sales TikTok Shop credits to your account
- Referral fees and transaction fees
- Affiliate and creator commissions, and the promotion and ad fees TikTok Shop takes from your sales
- Shipping fees and shipping labels
- Refunds and adjustments
Payouts
- Payouts to your bank account, with the sales, fees, and refunds each payout includes
Products
- Each product option with its SKU, title, and price
- The stock TikTok Shop reports for each option
What Nummbas Does Not Do
- Nummbas does not edit your products or prices, message buyers, ship orders, or issue refunds. It changes stock only when you have turned on stock levels sent to TikTok Shop. It cannot send stock for an option kept in more than one of your TikTok Shop warehouses, and it never changes stock that TikTok Shop fulfills.
- Nummbas never reads or stores buyer names, phone numbers, street addresses, or postcodes from TikTok Shop. It recognizes a repeat buyer only by a scrambled ID made from TikTok Shop's buyer ID.
Product Costs
TikTok Shop does not share what your products cost you. If a product in your store has the same SKU, Nummbas uses that product's cost. Otherwise, enter the cost of each TikTok Shop product in Nummbas, and your profit includes your product costs.
Stock and Inventory
How TikTok Shop Sales Are Counted
Nummbas adds your TikTok Shop sales to the sales from your store or Stripe. TikTok Shop collects the buyer's payment itself, so a TikTok Shop sale does not also appear in Stripe.
If your Shopify, BigCommerce, Wix, or WooCommerce store also receives copies of your TikTok Shop orders through a channel app, Nummbas matches each copy to its TikTok Shop order by the TikTok Shop order number and counts the sale once. A copy without the TikTok Shop order number cannot be matched, and the TikTok Shop card shows how many of these copies there are.
Nummbas Books
If you use Nummbas Books, your TikTok Shop sales, fees, refunds, and payouts post to your books. Sales tax TikTok Shop collects and pays itself is kept apart from the sales tax you owe. Adjustments wait in review until you record them.
Features Powered by TikTok Shop Data
- Dashboard KPIs: revenue, order count, and average order value include your TikTok Shop sales
- Product Command Center: TikTok Shop products with stock and sales pace, and margins once you add product costs
- Customer Geography: where your TikTok Shop orders ship, by country and state
- Expense Intelligence: without QuickBooks or Xero, TikTok Shop's fees appear under "Marketplace Fees", and its fulfillment fees under "Fulfillment and Shipping". With QuickBooks or Xero, they appear under the accounts your books use.
Manage or Repair a Connection
Disconnect TikTok Shop
Select Disconnect on the TikTok Shop card. Nummbas stops reading your TikTok Shop account and deletes the TikTok Shop orders, money movements, payouts, and products it saved. If you use Nummbas Books, the entries already posted to your books stay there, because they are part of your accounting records. Your stock records stay in Inventory.
TikTok Shop keeps Nummbas's access until you remove it there. In TikTok Shop Seller Center, go to Apps > My apps and incidents, open the ⋯ menu on the Nummbas row, and select Cancel to cancel its authorization.
If you remove Nummbas in Seller Center first, TikTok Shop tells Nummbas, and Nummbas disconnects your account and deletes the TikTok Shop orders, money movements, payouts, and products it saved. If TikTok Shop stops accepting Nummbas's access for another reason, the TikTok Shop card asks you to reconnect, and if you do not reconnect within 25 days, Nummbas deletes that data.